Most of Denver proper runs on city sewer, but properties on the metro's outer edges and in unincorporated pockets still rely on a septic system, and a full tank or a failed leach field can send contaminated water back into the house. Crews respond 24/7 to extract it, disinfect, and dry the space.
A crew arrives in about an hour, confirms the source is a septic backup rather than the city line, and sets containment before entering.
Standing water is pumped and extracted with full protective equipment, since septic backup is category 3.
Porous materials the backup reached, including flooring, baseboards, and lower drywall, are removed rather than cleaned.
Affected surfaces are cleaned and treated, then dried to a moisture-verified target with every step documented for the claim.
While help is on the way, these first steps, done only where it is safe, limit the damage and protect the insurance claim.
Shut the supply off at the source, or close the home's main valve if the source is not obvious. Stopping the flow limits the damage more than anything else.
Switch off electricity to the affected area, but only if the breaker can be reached without standing in or touching the water.
Get a crew dispatched right away. The sooner extraction and drying begin, the more flooring, drywall, and belongings can be saved.
Take photos and a short video of the water and the affected rooms before anything is moved, so the insurance claim starts strong.
Septic tank backup cleanup typically runs from about $1,000 to $4,500, depending on how much of the home the backup reached and how much contaminated material has to be removed and discarded. A backup contained to a utility area sits on the low end, while one that spread across a finished basement sits on the high end, and any needed septic system repair or pumping is a separate cost outside the cleanup itself. Sudden septic backups are often covered under a homeowner policy, sometimes with a sewer or septic backup endorsement, and the loss is documented for the carrier.
Crews reach Denver and the nearby metro fast, from Capitol Hill, Five Points, and Highland to Wheat Ridge, Lakewood, Englewood, and Arvada. See the full list on the areas served across Denver page.
See all areas servedEvery loss is photographed, measured, and logged from the first visit, so the paperwork holds up with the insurance carrier.
Technicians follow recognized IICRC drying standards and prove it with daily moisture readings on Denver homes, not guesswork.
Emergency dispatch any hour of the day or night, with a real crew on the way across the metro, not a callback in the morning.
A real crew dispatched any hour, not a callback in the morning.
Trained technicians following recognized IICRC drying standards.
Truck-mounted, portable, and submersible for any size loss.
The loss is documented and billed to the carrier directly.
No. The great majority of Denver proper is on city sewer. Septic systems are mainly found on properties toward the metro's outer edges and in some unincorporated county areas.
It is category 3, the most contaminated water classification, since it can carry sewage and pathogens. It requires full protective equipment, removal of porous materials it touched, and thorough disinfection.
Generally no for porous materials like carpet, pad, and drywall. Once septic water soaks in, those materials typically have to be removed rather than cleaned and dried.
It depends on the policy. Many homeowner policies exclude backups unless a sewer or septic backup endorsement was added, so coverage varies and the loss is documented to support whichever applies.
No. Cleanup and drying of the affected structure is the focus. Diagnosing and repairing the tank, line, or leach field itself calls for a qualified septic service, and the homeowner is pointed toward that separately.
Denver crews are on call 24 hours a day, local and fast, and can be on the way within the hour.
Call (720) 807-8315